Survey Results.

We recently surveyed our clients across a number of key areas. The following are some of the results from the ‘client service and communications’ part of the survey.

Westmount’s overall level of client service

Overall, I would rate Westmount’s service as ...

92.3% of our clients rated our level of service between ‘Very Good’ to ‘Excellent’.

Westmount’s quality and frequency of client communications during the GFC (since 2008)

Since the beginning of the Global Financial Crisis (GFC) in late 2007, do you feel that we have kept you informed of ongoing developments in a timely manner?

96.1% of our clients were satisfied with our level of communications during this challenging period.

Likely to refer Westmount to friends and colleagues

How likely is it that you would recommend our company to a friend or colleague?

98.1% of our clients are likely to recommend our services to others.